By Jade Goble

Asking the right questions is key to finding the right aging care community. Jade Goble, client services director of Grove Pointe Assisted Living and Crescent Grove Memory & Personal Care, suggests using her checklist on your visits.

Location and curb appeal

• Is the community convenient to shopping and medical care facilities? To family and friends?
• Does community include access to greenspace for residents? Is it wheelchair accessible?
• Are grounds well maintained?

First Impressions

• Is lobby clean and well lit?
• Is reception area staffed, and are you greeted promptly?
• Is check-in process simple, while also being secure?

Observing as you go

• Does your tour guide greet staff and residents by name?
• Are you able to view the majority of the community, or is your tour limited to a small number of highlights?
• Is the community clean and odor-free?

Observing other residents

• How does your tour guide interact with residents who have a need or request?
• Are residents enjoying the common areas?
• Do residents appear well-groomed and appropriately dressed?

Dining experience

• Are tables clean and set?
• Are dirty dishes promptly removed, and does the floor appear to be swept/ vacuumed following each meal?
• Do residents appear to enjoy their meal selections?

For more information, check out these Caring Considerations while you’re searching for the right aging care community for you or a loved one.

August 17, 2018