Compliance and Privacy
BUILT ON INTEGRITY AND TRUST
Masonic Homes Kentucky holds the trust of our residents and their families in the highest regard. As part of that commitment, we have established compliance and privacy policies that are designed to provide a safe, private, respectful environment.
PRIVACY NOTICE
The privacy of our residents, staff and other individuals in our organization is extremely important to Masonic Homes Kentucky. We make every effort to provide confidentiality, and carefully guard any information we are given. Our privacy policy is outlined below.
Your Information, Your Rights and Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
We understand that medical information about you and your health is personal. Masonic Homes Kentucky is required by law to maintain the privacy of your health information, to follow the terms of this notice, and to provide you with this notice of our legal duties and privacy practices with respect to your health information. We are required to follow the terms of the notice that is currently in effect. If you have questions or concerns about this policy, please contact:
Conjuna Collier, Privacy Officer
Masonic Homes Kentucky
330 Masonic Home Drive
Masonic Home, KY 40041
Your Rights – you have the right to:
- get a copy of your paper or electronic medical record
- correct your paper or electronic medical record
- request confidential communication
- ask us to limit the information we share
- get a list of those with whom we’ve shared your information
- get a copy of this privacy notice
- choose someone to act for you
- file a complaint if you believe your privacy rights have been violated
Your Choices – you have some choices in the way that we use and share information as we:
- tell family and friends about your condition
- provide disaster relief
- include you in a hospital directory
- provide mental health care
- market our services and sell your information
- raise funds
Our Uses and Disclosures – we may use and share your information as we:
- treat you
- run our organization
- bill for your services
- help with public health and safety issues
- do research
- comply with the law
- respond to organ and tissue donation requests
- work with a medical examiner or funeral director
- address workers’ compensation, law enforcement and other government requests
- Respond to lawsuits and legal actions
Your Rights – when it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain health information for treatment, payment or our operations. We are not required to agree to your request and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with and why.
- We will include all the disclosures except for those about treatment, payment, health care operations and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
- You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you.
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
- You can complain if you feel we have violated your rights by contacting our Privacy Officer.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201; calling 877.696.6775, or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.We will not retaliate against you for filing a complaint.
Your choices – For certain health information, you can tell us your choices about what we share. If you have a preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to:
- share information with your family, close friends or others involved in your care
- share information in a disaster relief situation
- include your information in a hospital directory
If you are not able to tell us your preference (for example, if you are unconscious), we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
- marketing purposes
- sale of your information
- most sharing of psychotherapy notes In the case of fundraising:
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
We typically use or share your health information in the following ways:
Treat you –
we can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization –
we can use and share your health information to run our facility, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.
Bill for your services –
we can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.
We are allowed or required to share your information in other ways –
usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html.
Help with public health and safety issues – we can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
- Do research – we can use or share your information for health research.
- Comply with the law – we will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
- Respond to organ and tissue donation requests – we can share health information about you with organ procurement organizations.
- Work with a medical examiner or funeral director – we can share health information with a coroner, medical examiner or funeral director when an individual dies. Address workers’ compensation, law enforcement and other government requests – we can use or share health information about you:
For workers’ compensation claims - For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security and presidential protective services
- Respond to lawsuits and legal actions – we can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request.
Corporate Compliance
Masonic Homes Kentucky takes great care to prevent health care fraud while remaining fully compliant with all state and federal policies designed to detect and prevent fraud and abuse.
We have established policies and procedures to detect and prevent fraud, waste and abuse. Furthermore, we support the efforts of federal and state authorities in identifying incidents of fraud and abuse including, but not limited to, false claims.
Anyone who is aware of any false claims is encouraged to contact our Compliance Officer at 502.340.2390, or by emailing compliancehotline@masonicky.com or by mail to 330 Masonic Home Drive, Masonic Home, Kentucky 40041. Requests to remain anonymous will be honored.